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Florists, this page is for you. As you may or may not know, I don't allow florists to post in the main complaint areas of flowercomplaint.com. Only real consumer experiences get posted thereat. But feel free to let loose and express your thoughts on this page as it is for you.
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Rich Mathews said:   May 16, 2012 8:24 am PST
Very dissatisfied with a recent experience with Wesley Berry Flowers. Our 25th wedding anniversary was May 15, 2012. I ordered flowers with confirmation that they would be delivered on 5/15. They just arrived today 5/16/2012 @ 11AM. This was a surprise for my wife that turned into a very stressful and sorrowful situation for me in that I depended on Wesley to follow through with their promise of delivery on 5/15. I have learned my lesson and will never order flowers from on line ever again. This instance has left me very embarrased with my wife of 25 wonderful years where I did not properly recognize such an important date to both of us properly. Though my wife is very understanding and has received the flowers to day, I am still going to dispute the charge because of the stress this transaction has unduly caused for me. Regards, Rich M.

Debbie Bezaire said:   May 14, 2012 7:59 pm PST
seeing your site for the first time, I like it. We have a small flower shop in Edson, Alberta, Canada. Thank you for helping to educate both consumers and florists.

Debra said:   May 13, 2012 7:22 am PST
We are a sending and receiving shop for Teleflora. We were so disappointed to see the price slashes on their offered bouquets for mother's day. Giving 23% off the top for an order and taking another 20% off the value made it unable to service these orders and make a profit as well. We had to send inquiries asking for the true money to keep the integrity of the arrangements intact. Also if we had refused these orders and not sent inquiries we are charged a dollar for that. The local florist call becomes more important not only to the sender in these new internet days but also to the local florist producing the floral items. I am sorry to say as a florist Telelfora has let us down so much so we are seriously considering of dropping our "last" national ordering company.

Alvin said:   May 10, 2012 8:05 pm PST
I have placed orders through FTD and Teleflora for my wife and family. I have always been disappointed with the size of the arrangements, condition of flowers, and the container. I later found out that the florist received a percentage of the order and that it had been filled to value. Teleflora has a website called findaflorist.com where you can look up a florist (if they have one) in your area. I then google the shop and using street maps, I look to see if it is a live shop. I do not call 800 numbers listed, but prefer to use the local numbers, anyone can setup an 800 number. I have been happy with the results so far. For my wife's birthday, I sent her an arrangement that cost me almost 68 dollars and my sister-in-law used Teleflora and spent 110.00. My arrangement was a little larger than hers. Both arrangements stayed alive for about the same amount of time. Would I order from a wire service again? No. But you have to be careful, google can be manipulated and the shop you think you are ordering from may be a wire service. Use whois.com to lookup the domain, if the information is private and does not show the company that registered it, then it is probably a wire service with something to hide. Teleflora will at least show up as a technical contact if it is registered through them and it was a live shop. There are several whois sites for the different domain providers so you may have to play detective. My advice for good arrangements, order direct, at least a day or so in advance if possible. Never expect same day delivery, it is nice when it happens. Oh, and never be rude to your florist, it's like being rude to your waiter who can spit in your food when your not looking.

Pam Goold said:   May 10, 2012 10:02 am PST
I have told Just Flowers 5 times today that we will not be accepting any more orders from them. They don't care what you fill the order with and give you a small amount of money. They tried to give me an amount that would basically cover the cost of the vase ... not the flowers! I heard at one time they were owned by one of the wire services but don't know for sure. I am spending my time pleasing the customers I have that are willing to talk to me or even email me. Not for order gatherers.

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