Alvin said: May 10, 2012 8:05 pm PST
I have placed orders through FTD and Teleflora for my wife and family. I have always been disappointed with the size of the arrangements, condition of flowers, and the container. I later found out that the florist received a percentage of the order and that it had been filled to value.
Teleflora has a website called findaflorist.com where you can look up a florist (if they have one) in your area. I then google the shop and using street maps, I look to see if it is a live shop. I do not call 800 numbers listed, but prefer to use the local numbers, anyone can setup an 800 number.
I have been happy with the results so far. For my wife's birthday, I sent her an arrangement that cost me almost 68 dollars and my sister-in-law used Teleflora and spent 110.00. My arrangement was a little larger than hers. Both arrangements stayed alive for about the same amount of time.
Would I order from a wire service again? No. But you have to be careful, google can be manipulated and the shop you think you are ordering from may be a wire service. Use whois.com to lookup the domain, if the information is private and does not show the company that registered it, then it is probably a wire service with something to hide. Teleflora will at least show up as a technical contact if it is registered through them and it was a live shop. There are several whois sites for the different domain providers so you may have to play detective.
My advice for good arrangements, order direct, at least a day or so in advance if possible. Never expect same day delivery, it is nice when it happens. Oh, and never be rude to your florist, it's like being rude to your waiter who can spit in your food when your not looking.