If you are a florist and have read through some of the complaints, you will notice that the complaints seem redundant for the most part. Read any 10 complaints and you'll get the gist of the types of complaints posted hereat. But regardless of how redundant the complaints may be to florist eyes, the consumers needs to be faced with the sheer volume of complaints because only the consumer can change how they buy flowers.    

Moreover, the complaints posted hereat are real-customer experiences and, like it or not, there is demand for a place to go and tell of consumer experience. My belief, as the person who runs this website, is that only past customers of major floral brands can shape, refine, and even reform the future of the floral industry. The most that I can do as somebody who is passionate about the floral industry is to offer a platform where consumers can educate other consumers on buying flowers through their real experiences with FTD.Com, 1800flowers, Teleflora, Proflowers, and the like.

Yes - I've stated to these major floral brands in the past that I'll work with them the best I can (by asking the consumer for certain details like their name, email, and order number) but the future of these major floral brands hangs in the balance of their past customers who want to connect with potential future customers.

I just happen to be the middleman with the platform :-)